Services |
Business Identity
We can apply your logo and company details to all the paperwork
formats on the site as well as the title heading. Notification
emails that you setup are sent from the system to your customers
providing a link to track the order status. Any replies to the
notification emails will be sent to your own email system.
Existing website integration
We can put a Track & Trace logon
on to your existing business website. This provides professional
Track & Trace from within your own website which will integrate to our courier software. If you do not
have a website then your customers would track shipments via the
Freightistics™ Home page.
Software Modifications and Existing Reports
We can alter certain aspects of the courier system at your request. The system development is very flexible and can incorporate functions that are critical to your business needs. The system can also function as a field service management system.
System training
Your staff will be provided with the required training
and backup support for the system. The level of required maintenance
and support is often determined by the scale of the operation
in question. We can support any scale business because our product
is robust, scalable
and user friendly.
After sales service & support
As well as the normal phone support, we can also provide you with
a online ticket email system. This system will send a text SMS
to a team member who will promptly deal with your query or problem,
based on severity. We value your business and will work to solve
any query or problem you might have.
SaaS (Software as a Service)
We will confidentially provide a secure system from which you
can conduct your business at any time. The only equipment you
will need are Internet-ready PCs and a Broadband
connection. All other requirements will be provided. All data
screens are security protected with certified
128-bit SSL encryption.
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